Video games gives way to emotion


Today at TechCrunch Disrupt, Next Caller, a customer service call center tool announced that it has integrated with Zendesk in a bid to expand its customer base. It also announced that it has acquired information on 180 million phone numbers, improving the dataset that it depends on to vend information to call centers. Next Caller has a twin value proposition: For businesses, it saves them time.

With new iPhone, Apple has some catching up to do


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